Questions & AnswersAsk a Question
What accessories come with the table?
Cyclop Zeus Balls
Moori 500 Cloth
4 x house cues
Wall rack for up to 5 cues
What size room do I need?
For perfect cueing room these are the minimum room sizes:
7ft - 395cm x 490cm
8ft - 410cm x 520cm
9ft - 425cm x 550cm
However it is possible to use the table without significant loss of playability at about 15cm (6 inches) less than these figures if you have a 52” (or shorter) cue on standby.
If you are unsure about anything at all with the setup of your room please get in touch - we're here to help.
What areas of Thailand do you deliver to?
We cover all areas of Thailand. Delivery is free within 4 hours drive of central Bangkok and within 30 minutes drive of the Chiang Mai Old City.
All other areas please contact us for a quote, it's never more than 10k extra per table regardless of where you are. Orders of 2 tables or more are always free delivery anywhere in Thailand.
How long does delivery take?
If you live within 4 hours drive of Bangkok we can normaly get to you within 7 days - you will never need to wait more than 14 days for delivery within this area.
However if you live more than 4 hours drive away we will normally try to combine your instalation with another customers installation, this may take up to 4 weeks.
If you urgently need a table we can often speed things up, but extra costs may apply.
How long is the warranty?
Our standard warranty is 5 years - this covers everything on the table except the cloth and the balls.
If a fault occurs with the table outside of warranty we will replace the part at cost price without labour charges for the life of the table. When considering buying any pool table make sure you ask the retailer how long their warranty is and what happens if there is a problem outside the warranty period - you will find they either don't to answer or will offer 1 year.
Our tables are absolutely rock solid and have almost nothing that can go wrong with them - they will look as good after 5 years as they did the day they were installed.
What size are the pockets?
The pockets and cushions are set in the factory to ensure consistency from table to table.
On our 7ft tables the corner pockets are 11.7cm - the side pockets are 12.9cm mouth to mouth.
On our 8ft tables the corner pockets are 12cm - the side pockets are 13.2cm mouth to mouth.
On the 9ft tables the corner pockets are 11.7cm - the side pockets are 12.9cm mouth to mouth.
Other angles of note are the cushion facing angle which we set at around 141 degrees, and the facing down angle we set at 14 degress. Cushion height is 36mm. For any other specs please get in touch.
What colour cloth is available?
All of our tables come as standard with either Andy 920 Electric Blue, or Andy 988 Powder Blue. Other cloth colours are available on request, extra charges may apply.
Are the tables drop pocket or ball return?
All of our tables are drop pocket - we currently do not offer ball return systems on any of our tables.
Are the tables OK for outdoor use?
Yes - in covered outdoor areas absolutely no worries and unlike most other tables available in Thailand ours won't slow down when it gets humid (as long as you keep the cloth and balls in good condition).
It's worth remembering though that on tables that are installed outside the cloth lifespan will be shorter as bugs get squashed into the cloth when the balls roll over them - expect to be changing cloths on outdoor tables every 6 months as opposed to every 1-2 years (or more) on indoor tables.
Can you help me sell my existing table?
Yes, as long as you have a sensible price expectation on the table you want to sell.
Please note we don't buy part exchange tables ourselves, we help you to sell and move your existing table.
Do you sell second hand tables?
Generally speaking, no we don't. We do however quite often help pool table owners sell their existing tables so we do have access to second hand tables, but they are not Rhino tables, they are always from other manufacturers.